At FUJIKO, we strive to provide our customers with a smooth and efficient shipping experience. We offer a variety of shipping methods to ensure your orders are delivered in a timely manner. Please read through our shipping policy for detailed information on our shipping procedures, options, and delivery timelines.

1. Shipping Methods and Carriers

We offer the following shipping carriers for delivery:

  • USPS (United States Postal Service)
  • FedEx
  • UPS
  • DHL
  • Other Reliable Couriers

The available shipping carriers may vary depending on your location and the size of the order.

2. Processing Time

Once your order is placed, we aim to process and ship your items within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.

Please note that during peak shopping seasons (e.g., holidays), processing times may be slightly longer. If there are any delays with your order, you will be notified via email.

3. Shipping Costs

Shipping costs are calculated based on the destination, weight, and size of your order. You will be able to view the shipping cost at checkout before completing your purchase. We offer the following shipping options:

  • Standard Shipping: Affordable and reliable, with delivery times ranging from [X] to [Y] business days.
  • Expedited Shipping: Faster delivery, usually within [X] business days.
  • Express Shipping: For urgent deliveries, typically arriving within [X] business days.

Please note that shipping fees are non-refundable unless there was an error on our part.

4. International Shipping

We currently offer international shipping to various countries. The shipping time and fees for international orders vary depending on your location. Import duties, taxes, and customs fees are the responsibility of the customer and may be collected upon delivery.

If you’re unsure whether we ship to your location, please contact us for clarification.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and instructions to track your package. You can use this tracking number on the carrier’s website to monitor the progress of your shipment.

Please note that tracking information may take up to 24-48 hours to update after shipping.

6. Address Accuracy

To ensure smooth delivery, please double-check your shipping address before submitting your order. FUJIKO is not responsible for delays or issues arising from incorrect or incomplete address information. If you notice any errors in your shipping address after placing your order, please contact us immediately so we can update the details.

7. Lost or Stolen Packages

While we take extra care in processing and shipping your orders, FUJIKO is not responsible for lost or stolen packages once they have been delivered to the provided shipping address. However, if your package is lost or damaged during shipping, please contact the carrier directly to file a claim.

If you encounter any problems with your order, please reach out to us, and we will do our best to assist you.

8. Shipping Delays

Occasionally, factors such as severe weather, public holidays, or carrier issues can cause delays in delivery. We recommend checking the tracking information for updates and contacting the carrier directly for any delays that exceed the expected delivery window.

9. Contact Us

If you have any questions or concerns regarding shipping, please don’t hesitate to reach out to us:

Email: [email protected]